Our Terms
Please read carefully
Pacemaker Academy is an approved centre with the Resuscitation Council UK (RCUK) for delivering Advanced Life Support (ALS), and Immediate Life Support (ILS) training. We welcome all eligible candidates to enrol on the ALS and ILS courses.
Please review the guidance below for details on the application process.
Use of Personal Information
Information collected during the application process will be used solely for the purpose of registering candidates for the course and for contacting participants regarding course arrangements. Certain details may also be shared with the RCUK to confirm registration and certification. All data will be managed in line with Pacemaker Academy’s GDPR policy.
Correspondence and Course Materials
The address provided on the application form will be used for the delivery of pre-course materials and other correspondence. Please ensure the details are accurate and up to date. If changes are required after submission, you must inform Pacemaker Academy promptly. Additional delivery charges may apply for international postage.
Application Completion
Applications will only be processed if all sections of the form are fully completed.
Booking and Payment
Once your application and payment are received, Pacemaker Academy will review and approve your booking. A confirmation email will be sent automatically upon approval. Payment receipts will be issued on the day of the course.
Cancellation Policy
8 weeks or more before the course date: £20 administration fee
6–8 weeks before: £20 administration fee + £35 manual fee (total £55)
4–6 weeks before: 50% of course fee + £35 manual fee
Less than 4 weeks before: 100% of course fee
Transfers to alternative course dates are at the discretion of Pacemaker Academy.
Course Cancellations by Pacemaker Academy
If Pacemaker Academy cancels or reduces the number of participants on a course, candidates will be offered an alternative date or a refund. Please note, if course manuals have already been issued, the manual fee may still apply.
Contact us
If you have any questions on concerns, please contact us via any of the channels below.
Email: [email protected]
Phone: 0753652508